Support Center

💾 How to Backup Data Manually

Since CoachingMate stores all data locally on your device, it's important to create regular backups to prevent data loss. Here's how:

1. 1 Open your device's Settings app
2. 2 Navigate to System → Backup (or Google → Backup)
3. 3 Ensure "Back up to Google Drive" is enabled
4. 4 Tap "Back up now" to create an immediate backup

🔄 How to Restore Data

If you've backed up your data and need to restore it (e.g., after reinstalling the app or getting a new phone):

1. 1 Install CoachingMate from the Google Play Store on your new or reset device
2. 2 During device setup, select "Restore from backup" when prompted
3. 3 If using an in-app import feature, open CoachingMate and use the import/restore option
4. 4 Select your backup file and wait for the restore process to complete

📤 How to Export Reports

CoachingMate allows you to generate and export reports for attendance, fees, and exam results:

1. 1 Navigate to the relevant section (e.g., Attendance, Fees, or Exams)
2. 2 Look for the Export or Share button
3. 3 Choose your preferred format (PDF, Excel, etc. — based on availability)
4. 4 Share via WhatsApp, email, or save to your device storage

🚫 How to Remove Ads

Currently, CoachingMate is entirely ad-supported and there is no option to remove ads. Ads help us keep the app free for all educators.

If we introduce an optional ad-free experience in the future, we will notify users through in-app updates. Rest assured that all features will remain free regardless.